[Emergency Announcement] Issue with Receiving Reward for Quest 203 | GranSaga Idle : KNIGHTSxKNIGHTS
GranSaga Idle : KNIGHTSxKNIGHTS Notice
[Emergency Announcement] Issue with Receiving Reward for Quest 203

Dear Captains, 

Thank you for enjoying Gran Saga Idle. 

We sincerely apologize for the recently found issue with Quest 203. 


Following the August 29th update, an issue has arisen where the reward for Quest 203 is not being properly received. 

We are currently working to resolve this issue and are resubmitting the build for review.


[Known Issue]

  • An issue where the reward for Quest 203 is not being normally received.


[Action Plan]

  • For Android users: the next version is currently being distributed, and we kindly ask the Captains whom may be experiencing the issue to proceed with the update. 
  • For iOS users:  The review process is ongoing, and we expect it to be finalized tonight or  around tormorrow. We sincerely apologize for the inconvenience.

Compensation:

All Captains who experienced the issue with Quest 203 after August 29th will receive compensation through the in-game mail.

  • Compensation: Hero Summon Tickets X 900
  • Distribution Date: August 30th 

※ Compensation will be distributed sequentially after the iOS update is completed.


We fully send our greatest gratitudes to our Captains for enjoying Gran Saga IDLE: KNIGHTS X KNIGHTS. 

Our team will put our efforts into bringing a better gaming environment. 


Sincerely, 

Gran Saga IDLE: KNIGHTS X KNIGHTS Team