[Notice] 11/09 Known Issue Notice | GranSaga Idle : KNIGHTSxKNIGHTS
GranSaga Idle : KNIGHTSxKNIGHTS Notice
[Notice] 11/09 Known Issue Notice

Dear Captains,


We would like to inform you of an issue currently occurring in the game.


We sincerely apologize for any inconvenience caused and will work to quickly address it by identifying the root cause.


[Known Issue]

  • An issue where the newly added Hero Pass is not properly activated after purchase.


[Countermeasures]

  • The issue has been identified, and a fix is in progress; however, a build update is required. The resolution is expected between Sunday and Monday morning.
  • We have thoroughly reviewed purchase records and item distribution logs to ensure that all users who made a purchase will receive their items correctly.


We apologize once again for the inconvenience and will continue to strive to provide a better service.


Thank you.