A crash may occur due to the following reasons.

 1. Low memory

 2. Network connection issues

 Please note that memory is not a storage space but the processing space required to run the game. 

 Therefore, please ensure that your device has sufficient memory available.

 Application conflicts can cause issues during gameplay.

 To avoid this, please delete unused apps and close all background apps.

 Additionally, please connect to a stable network when playing the game to prevent connection-related crashes.

 We will ensure to provide the best experience when playing Gran Saga Idle:KNIGHTSxKNIGHTS, and will continue to work hard to provide you with the best service.