If you have not received the item you purchased from the Google Play store, please fill out the form below and leave an in-game 1:1 inquiry.

How to submit a payment inquiry

 - 1. Tap the menu (☰) in the upper right corner of the game screen

 - 2. go to Settings > Account > Help Center

 - 3. Tap 1:1 Contact Us

 - 4. Select a payment-related category

 - 5. Fill out the form with your order number, etc., and click Submit 1:1 Inquiry