If you have not used the product, you can request a cancellation within 7 days from the date of purchase.

If the payment was made through a payment method in the name of a minor without the consent of the legal representative, you can also request a cancellation.

However, if the holder of the payment method is over the age of majority, the purchase cannot be canceled,

 and the company may require documents to prove the minor and legal representative.

You cannot cancel your order under the following conditions.

 (1) paid content that is used or applied immediately after purchase

 (2) content that comes with additional benefits and the additional benefits are used

 (3) content where the act of unboxing can be considered as use or where the value is determined upon unboxing

 (4) Content received as a gift from another person or provided free of charge through the company's events, etc., content acquired in the course of using the service

 (5) part of the content sold in a bundle is used or applied.

Cancellation requests can be submitted through 1:1 inquiries to Customer Service.